This Terms of Service ("TOS") is an agreement between you and FlatFile ("Company," "we," "us," or "our") that governs your use of our websites and services ("Services"). By using our Services, you agree to be bound by these terms, our Privacy Policy, and any additional guidelines or rules posted.

Use of Services You agree to use the Services only for lawful purposes. You may not:

• Interfere with the Services or others' use of them

• Post unlawful, infringing, or harmful content

• Use automated systems to access the Services without authorization

• Reproduce, distribute, or exploit our content without permission

Accounts and Registration Some Services may require account registration. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

Custom Art Prints and Digital Services FlatFile offers custom art prints and design services, including archival-quality prints based on user-submitted or licensed images. You represent and warrant that you have the rights to any content submitted for customization.

Fees and Payments You agree to pay for any purchases or services as outlined during checkout. Payments are processed by third-party platforms. FlatFile is not responsible for payment processing errors.

Returns and Cancellations Returns or exchanges are limited to damaged or defective items reported within 14 days. Custom prints are non-refundable unless an error occurred in production.

Intellectual Property All content, including artwork, images, and text, is the property of FlatFile or its licensors. Unauthorized use is prohibited.

Limitation of Liability FlatFile is not liable for indirect or consequential damages arising from your use of the Services. Our total liability is limited to the amount you paid for the relevant product or service.

Modifications We may revise these Terms at any time. Your continued use of the Services indicates acceptance of the updated terms.

Termination We reserve the right to terminate your access to the Services at our discretion, with or without notice, for violations of these Terms.

Governing Law These Terms are governed by the laws of the State of [Insert State]. Any disputes will be handled in the appropriate courts of that state.

Last Updated: June 2025